I don't have a web-site, how do I create one?

There are many ways to create your own web-site. You may choose to buy web creation software, or you may choose use one of several free HTML editors. Netscape offers their own web page editor bundled with the free down-load of Netscape Communicator. Check here for a very good Netscape Composer tutorial. Microsoft also has a free web page editor. You may find this FrontPage Express Tutorial useful as well.

No matter how you choose to creat your web-site, you will want to check out the documentation found at WebMonkey.com. Here you will find everything from the very most basic HTML design right up to the latest in web technology.

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Ok, I have created my website, What now?

Once you have created your web site, you will need to transfer the files to your web space remembering to place your files in your "www" directory. If you are using FTP client software, you might want to check out our WsFTP tutorial. I you choose to use Microsoft FrontPage we have a tutorial as well.

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How do I use my pop3 e-mail account?

In order to use your pop3 email account you must first setup your e-mail software.

Netscape Mail
Outlook Express

In Netscape this is accomplished by first clicking on "Edit" then "Preferences", then from the list choose "Mail & Newsgroups", click "Mail Servers". In the next screen you must either highlight an existing entry within the "Incoming Mail Servers" box and click edit, or you must click "Add" to create a new entry. In the next screen you must enter "mail.yourdomain.com" under "Server Name:". Under "User Name:" please enter the username you were assigned when signing up for your account. This is the username listed in your login information message and is the same as the account name you use when uploading files, click "OK". If you have not already entered your "Outgoing mail (SMTP) server:", please enter the server assigned to you by your ISP. If your ISP did not assign you an outgoing server you may need to contact them. If there is none available, please check our AOL guidelines.

When using Microsoft Outlook Express, your email settings are found under "Tools", then "Accounts". Under the "Mail" tab, you may either highlight and existing account and click "Properties", or you may choose to add a new account.

If you have chosen to edit an existing account, please click the "Servers" tab. Enter "mail.yourdomain.com" as your "Incoming mail (pop3):" server. You must use the outgoing server assigned by your ISP. If your ISP did not assign you an outgoing server you may need to contact them. If there is none available, please check our AOL guidelines. Under "Account Name", please enter the username assigned by SitePlus when opening your account. This is the same username listed in your login information message and is the same one you use when uploading files. Under "Password" please enter your password, click "Next" then "Finish".

If you have chosen to add a new account, click "Add", then "Mail". In the next screen you must enter the (REAL) name you wish to use in your return address, click "Next". Next, check the radio button in front of "I already have an e-mail address I'd like to use" and enter your desired return address in the next box, click "Next". In the next screen, enter "mail.yourdomain.com" in the box directly bellow "Incoming Mail". You must use the outgoing server assigned by your ISP. If your ISP did not assign you an outgoing server you may need to contact them. If there is none available, please check our AOL guidelines, click "Next". In the next screen under "Account Name", please enter the username assigned by SitePlus when opening your account. This is the same username listed in your login in formation message and is the same one you use when uploading files. Under "Password" please enter your password, click "Next" then "Finish".

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I have AOL.. How do I set up my email software?

In order to fully utilize your pop3 account you must have an outgoing (SMTP) mail server. As of this writing there is none available through AOL. You may use any popular e-mail software to download your mail, however the inability to simply reply makes this method less than desirable. AOL customers have two choices. You may login to your personal account manager and simply redirect your mail to your AOL address, or you may open a free e-mail account such as Yahoo Mail. Most of these services allow downloading mail from your pop3 account and setting your return address to any thing your like.

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I uploaded my website but I can't see it on the web!

It is a common mistake is to upload your website to your home directory. After logging in, you must first move to your "www" directory and upload your website. Your home directory is bellow "www" and is not accessible to the web. This is done for security reasons since your home directory is where your configuration files are kept.

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I forgot my password.. what do I do now?

Once your password has been set it is kept in an encrypted state. Due to this encryption, we are unable to determine the clear text of your password. In the case of a lost password is is easier to reset than decipher. Please send an e-mail message to support@siteplus.com requesting a new one. Please send the request using the return address we have on file for your account.

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